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Before Submitting an email,
please review the troubleshooting tips and notes below
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Problem
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Solution
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- System is getting "Timed-out" message
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Your computer has set idle on one page for 20 or more
minutes
OR
"Cookies" are disabled - cookies must be enabled for these pages to function correctly
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- Unable to make reservation
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Verify that you are using a compatible browser. This
is a secure web page that uses 128 bit security. This requires you use Micorsoft
IE, Version 4.5 or higher or Netscape Navigator,Version 4.05 or higher. If you still
are unable to complete a reservation, and you are using one of the above mentioned
browsers, please call 1-877-664-7787 .
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- Do not know or have forgotten your password
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Use the password reminder page on the login screen.
Your password will be emailed to you after proper verification of your account.
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- Do not know your email address that you used for registration
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Call our Customer Service Department at 1-877-664-7787
between the hours specified below.
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- Unable to print your confirmation
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A confirmation notice will be sent to your e-mail
address.
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